This is the Privacy Notice of Create Agency. It describes how we will make use of all Personal Information which you provide to us.

privacy notice

SUMMARY OF HOW WE USE YOUR DATA

What do we do with your information and what is the legal basis for this use? Create Agency as well as its affiliates, subsidiaries and related entities, uses your personal information to process and facilitate business relationships, product orders and deliveries, provide you with highly-individualized service, respond to your requests for information, inform you of our products and services and other purposes as set out in this notice.

Disclosure: Data is shared with companies in Create Agency, third party service providers and professional advisers that may be located outside the EEA.

Consent: Where we rely on your consent, such as for marketing our products and services to you, use of cookies, and collection and use of your sensitive personal data, you may withdraw this consent at any time.

Cookies: Our site uses cookies to track visitors using our site, analyze trends and usage patterns for research and marketing purposes. You are not obliged to accept cookies. More information is set out in the "Cookies and Web Beacons" section.

Your rights: You have certain rights to your personal information under applicable laws, including a right to object to some of the processing which Create Agency carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

WHAT DOES THIS NOTICE COVER?

This is the Privacy Notice of Create Agency. It describes how we will make use of all Personal Information which you provide to us.

Please read this page carefully before you start to use this site. If you do not wish to be bound by this Privacy Notice then you should not access this site. Where permitted by law, access of this site by you shall be deemed to be your acceptance of this Privacy Notice and your agreement that we may process and use your personal information in accordance with this Privacy Notice.

If you have any queries regarding this Privacy Notice or complaints about our use of your information please contact us at “hello@experiencecreate.com” and we will do our best to deal with your complaint or query as soon as possible.

INFORMATION WHICH WE MAY OBTAIN ABOUT YOU

The types of personal information we may collect and process from you include:
- your contact information (e.g. name, telephone number, email address, postal address)
- your financial information (e.g. credit card number, security code, expiration date)
- information related to your company (e.g. size, type of business, client base, product base, service base, )
- information about your computer, including where available, your IP address, operating system and browser type, for system administration and security reasons and to collect aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

COOKIES AND SIMILAR TECHNOLOGIES

Our site uses cookies or similar technologies (e.g. web beacons). A "cookie" is a small file of letters and numbers that is sent to your computer by a website and automatically saved on your computer by your web browser (e.g. "Google Chrome"). Each time you request a page from the website, your web browser sends this cookie back to the website server.

These cookies collect information about how visitors use our website, so that we can continually improve our website. We use cookies provided by Google and Facebook.

These cookies allow our website to remember choices users make (such as user name, or the region users are in) and provide enhanced, more personal features. These cookies can also be used to remember changes users have made to text size, fonts, currency, country of delivery and other parts of web pages that users can customize.

We use a “physical” cookie (file) to store data such as the number of guests and the dates, the currency and country of delivery, so that users get their parameters pre-populated in the booking bar when they navigate from one page to another.

We also use cookies for other functionalities including:

  • to identify the country for the selection of relevant language and to block the firing of some pixels
  • to remember the user name, currency, country of delivery, product selection and quantity for the bag
  • to enable Webflow, and other plugins functionalities
  • for use of fonts
  • for the operation of videos

These cookies are used when users share information using social media accounts. We use Facebook's and Snapchat's pixels.

These cookies collect information about your browsing habits to deliver advertising to you that is relevant to you and your interests. The cookies we use include Google Ad Services, Google Tag Manager, Facebook, Webflow.

We may also use the information collected from our use of cookies to estimate our audience size, analyze trends and general usage patterns of our site, optimize our site, and for other research and marketing purposes. This is statistical information and does not identify any individual.

You are not obliged to accept cookies. If you wish, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to refuse to receive or send all cookies. The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

By using our site without disabling cookies via your browser settings you are consenting to our use of cookies and similar technologies as described in this notice.

Please note that our advertisers and third party partners may also use cookies. These parties may use so-called “third party” cookies so that they can track your response to their adverts and/or identify you on any other website that you visit which also contains their adverts. Please refer to their Privacy Notice for further details.

More information on cookies and similar technologies is available at the website www.allaboutcookies.org

WHAT RIGHTS DO I HAVE?

In accordance with applicable laws, you may have rights in relation to your personal information. Such rights include:

You have the right to ask us for a copy of your personal information; to correct, delete or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

In addition, you can object to the processing of your personal information in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing (see below "Opting Out").

These rights may be limited, for example if fulfilling your request would reveal personal information about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in applicable data protection laws. We will inform you of relevant exemptions we rely upon when responding to any request you make.

To exercise any of these rights, or to obtain other information, such as a copy of a legitimate interests balancing test, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to an applicable data protection authority where you live, work or where you believe a breach may have occurred.

OPTING OUT

If you do not wish to remain on our database and to receive our personalized mailings (electronic or otherwise) or other communications, please note that you may opt out of our database by using the “Unsubscribe” option at the foot of our email communications, or by sending an email to our Data Protection Manager at the following email address: hello@experiencecreate.com

HOW LONG WILL YOU RETAIN MY DATA?

Where we process personal information for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.

Where we process your financial information, we will only keep the information for as long as necessary for the purpose/s for which it is collected and up to two months thereafter.

In relation to all your other personal data including registration data, we will not retain your data for longer than required for the purposes indicated above, and will delete personal data if they are no longer necessary for the purposes for which they are collected or otherwise processed, unless we are required to keep the data to comply with applicable legal obligations.

QUERIES OR COMPLAINTS

If you have any queries or complaints regarding this Privacy Notice or use of your personal information please contact our data protection manager using the contact details set out in the “Opting Out” section above.

The data controller for your information is Create Agency. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@experiencecreate.com

AMENDMENTS

We may update this Privacy Notice from time to time and we will notify you of any material changes using the email address you have provided upon registration or by an announcement on the site. The changes will apply to the use of the site after such notice. Where permitted by law, if you use the site after the date on which the changes come into effect, you will be deemed to have accepted the new Privacy Notice.

November 20, 2020